Privacy Policy

1. Introduction
Turn 1 Service Center (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable laws of the State of Kuwait.

By using our website or services, you agree to the terms of this Privacy Policy.

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2. Information We Collect
We may collect the following types of personal information:

- Personal Identification Information:
Name, phone number, email address

- Vehicle Information:
Car make, model, registration details, service history

- Booking Information:
Appointment details, service requests

- Technical Data:
IP address, browser type, website usage data (via cookies)

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3. How We Use Your Information
We use your information to:

- Provide and manage our automotive services
- Schedule and confirm appointments
- Communicate with you regarding services and offers
- Improve our website and customer experience
- Comply with legal and regulatory requirements in Kuwait

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4. Sharing of Information
We do not sell or rent your personal data.

We may share your information only in the following cases:

- With service providers (e.g., payment processors)
- When required by Kuwaiti law or authorities
- To protect our legal rights

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5. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal data from:

- Unauthorized access
- Loss or misuse
- Alteration or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

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6. Data Retention
We retain your personal data only as long as necessary to:

- Provide services
- Maintain service records
- Comply with legal obligations

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7. Cookies and Website Tracking
Our website may use cookies to:

- Improve user experience
- Analyze website traffic

You may choose to disable cookies through your browser settings.

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8. Your Rights
Under applicable laws in Kuwait, you may have the right to:

- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)

To exercise these rights, please contact us.

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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.

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12. Contact Us
Turn 1 Service Center
Kuwait
Phone: +96550524248
Email: advisor@turn1auto.com